- Personal map
- Active listening (listen without question, without notes)
- Knowing each other generates emptahy which enforce understanding and collaboration
- Best teams are close emotionally (not physically)
- Improve yourself (and don't try to change others)
- Management is too important to leave to managers
- Motivators (right=higher)

- Motivators give energy
- Money bonus should not be defined upfront
- Spot bonus should be used instead
- Personal energy (mentally fit)
- 3 batteries
- Physical
- Emotional
- Mental
- 7 sources
- Sleep
- Nutrition
- Physical activity
- Hobby / fun
- Social interaction
- Humor
- Spiritual
- Delegation
- People behave as they are treated
- Delegate decisions (i.e. not tasks)
- Delegation board
- Build it with the team
- Keep the topics high-level (7~10 decision area)
- Delegation increases motivators: Status, Power, Control
- When changing delegation level, move of maximum 2 levels at a time


- Company culture
- Discourage the bad behavior, encourage the good one
- Change management
- Human like change only when they initiate it
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- Idée IBA
- Share the book Reinventing Organisation
- Training Management 3.0
- Have more people have lunch together